Returns & Exchanges
At Earth Breeze, we stand by our products with a 100% Satisfaction Guarantee to ensure your eco-friendly laundry journey is seamless. If you are not completely happy with your purchase within 60 days, we will provide a full refund or exchange, no questions asked.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer experience team via email or our online portal with your order number to begin the return or exchange process.
- 2.Receive Authorization
Our team will review your request and provide a prepaid shipping label or instructions on how to proceed with your eco-friendly return.
- 3.Package Your Items
Place the items in their original packaging or a sustainable envelope to ensure they arrive safely back at our facility.
- 4.Get Your Refund
Once your return is processed, we will issue a full refund to your original payment method within 5-7 business days.